info@scoteparts.com
+86-20-32232005
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These are some of the most common questions we receive from our global clients:
1. Can you supply parts for specific models or machines?
Yes. Just send us the part number, machine model, or photos — our team will identify and match the correct product for you.
2. Do you provide OEM or custom branding?
Yes. We support OEM/ODM services including product engraving, branded packaging, and customized labels.
3. Can I get a sample before bulk order?
Yes. We offer samples for most of our products. Sample fees may apply depending on the item and quantity.
4. What is your MOQ?
MOQ varies by product. For components, MOQ starts from 1 piece. Custom parts require more quantity.
5. How long is the delivery time?
Most regular items are delivered within 2–7 working days. Customized or large orders takes 15-25 days.
6. How do you ensure product quality?
Our factory follows ISO 9001:2015 standards. All products are inspected and photos or videos are sent for double confirm before shipment.
7. Can you help with logistics?
Yes. We offer shipping via EXW, FOB, CIF, DDP, and even door-to-door services through reliable forwarders.
8. What are your payment terms?
We accept T/T. L/C, D/A ,D/P are also available for large orders.
Frequently Asked Questions (FAQ)
Telephone: + 86-20-32232005
Add: D1-5, No.255, East Zhongshan Avenue, Huangpu District,
Guangzhou, China
(广州市黄埔区中山大道东255号新黄埔机械城D1-5档)
E-mail: info@scoteparts.com
Scote (Guangzhou) Technology Development Co., Ltd.